Issue connecting to Sonarr and Sonarr4k through CloudFlare

What Operating System?

Linux Ubuntu 18

What is the problem?

Not sure, Logs don’t specify an issue. So I’m trying to access sonarr/sonarr4k like usual from my domain, but I get a cloudflare error 524 meaning there is no response from my server. but I don’t have this issue with radarr/radarr4k they work just fine. They are all in portainer and it has no errors, just says “running”.

What did you already try to solve it?

Tried reinstalling from backup, no luck…
tried reinstalling from PG to overwrite the older image, and it works for about 5 mins then same 524 error.

Complete Log

_not sure how to attach so here is a copy/paste of log from portainer:

[Info] SceneMappingService: Updating Scene mappings 
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 01-envfile: executing... 
[cont-init.d] 01-envfile: exited 0.
[cont-init.d] 10-adduser: executing... 
usermod: no changes
-------------------------------------
          _         ()
         | |  ___   _    __
         | | / __| | |  /  \ 
         | | \__ \ | | | () |
         |_| |___/ |_|  \__/
Brought to you by linuxserver.io
-------------------------------------
To support the app dev(s) visit:
Sonarr: https://sonarr.tv/donate
To support LSIO projects visit:
https://www.linuxserver.io/donate/
-------------------------------------
GID/UID
-------------------------------------
User uid:    1000
User gid:    1000
-------------------------------------
[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 30-config: executing... 
[cont-init.d] 30-config: exited 0.
[cont-init.d] 99-custom-scripts: executing... 
[custom-init] no custom files found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
[services.d] done.
[cont-finish.d] executing container finish scripts...
[cont-finish.d] done.
[s6-finish] waiting for services.
[s6-finish] sending all processes the TERM signal.
[s6-finish] sending all processes the KILL signal and exiting.
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 01-envfile: executing... 
[cont-init.d] 01-envfile: exited 0.
[cont-init.d] 10-adduser: executing... 
usermod: no changes
-------------------------------------
          _         ()
         | |  ___   _    __
         | | / __| | |  /  \ 
         | | \__ \ | | | () |
         |_| |___/ |_|  \__/
Brought to you by linuxserver.io
------------------------------------
To support the app dev(s) visit:
Sonarr: https://sonarr.tv/donate
To support LSIO projects visit:
https://www.linuxserver.io/donate/
-------------------------------------
GID/UID
-------------------------------------
User uid:    1000
User gid:    1000
-------------------------------------
[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 30-config: executing... 
[cont-init.d] 30-config: exited 0.
[cont-init.d] 99-custom-scripts: executing...
[custom-init] no custom files found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
[services.d] done.
[Info] Bootstrap: Starting Sonarr - /app/sonarr/bin/Sonarr.exe - Version 3.0.6.1196 
[Info] AppFolderInfo: Data directory is being overridden to [/config] 
[Info] Router: Application mode: Interactive 
[Info] MigrationLogger: *** Checking database for required migrations data source=/config/sonarr.db;cache size=-10000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 *** 
[Info] MigrationLogger: *** Checking database for required migrations data source=/config/logs.db;cache size=-10000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 *** 
[Info] OwinHostController: Listening on the following URLs: 
[Info] OwinHostController:   http://*:8989/ 
[Info] SonarrBootstrapper: Starting Web Server

Just a quick check, could you make sure everything is on the “plexguide” network?

To check you need to go into portainer, go to the container that isn’t working and at the very bottom you should be able to see which networks it is on. If plexguide isn’t there then you can add it by simply clicking the drop down, selecting plexguide and then clicking the “join network” button.

Also have you deployed traefik and is it “fully deployed”? You should be able to check this within the PTS menu if you go back into option 1 for Traefik.

Could you also confirm for us which image you are running for sonarr and also for radarr?